Terms of Service

Effective Date: [2023.5.6]

1. Acceptance of Terms

By accessing or using sarzi.com (“the Site”), you agree to comply with these Terms of Service (“ToS”). If you disagree, immediately cease use of the Site.

2. Eligibility

• Users must be at least 13 years old (or the legal age in your jurisdiction).
• Prohibited for individuals under trade embargoes (e.g., OFAC-sanctioned countries).

3. Account Registration

• Accuracy: Provide truthful information (name, email, address).
• Security: Notify us immediately of unauthorized access.
• Termination: We reserve the right to suspend accounts for violations.

4. Purchases & Payments

• Pricing: All prices in USD (or local currency for international buyers).
• Pre-orders:
  • Non-refundable deposits (minimum 30% of total).
  • Final payment charged 7 days before shipment.
• Payment Methods:
  • Credit/debit cards (Visa, Mastercard).
  • PayPal, Alipay, cryptocurrency (BTC/ETH).
• Declined Payments: Orders canceled after 3 failed attempts.

5. Prohibited Conduct

You agree NOT to:

• Resell figures for commercial purposes without authorization.
• Use bots/scrapers to monitor stock or prices.
• Upload malicious content or disrupt site operations.

6. Intellectual Property

• Site Content: Logos, designs, and text are owned by Sarzi.
• Figures: Character rights belong to licensors (e.g., Bandai, Good Smile).
• User Content: By submitting photos/reviews, you grant us a global license to display them.

7. Disclaimers

• Stock Availability: “In stock” status may change due to high demand.
• Product Accuracy: Slight color/model variations may occur (see manufacturer details).
• Third-Party Links: We are not responsible for external sites.

8. Limitation of Liability

• Direct Damages: Limited to the order value.
• Indirect Damages: We are not liable for:
  • Customs seizures or import taxes.
  • Shipping delays due to natural disasters.
  • Collectible value depreciation.

9. Termination

We may terminate access for:

• Fraudulent activity (e.g., chargeback abuse).
• Bulk purchasing to manipulate inventory.
• Repeated violation of community guidelines.

10. Governing Law & Disputes

• Jurisdiction:
  • EU/UK: Disputes resolved per EU Consumer ODR Platform.
  • USA: Governed by California law (excluding conflicts of laws).
• Arbitration: Claims resolved via binding arbitration (AAA Rules), except small claims.

11. Changes to Terms

• Updates posted 30 days prior to taking effect.
• Continued use after changes implies acceptance.

12. Contact

For questions:

• Legal Team: legal@sarzi.com