Tracking Order

1. Order Lookup Section

Track Your Package Status by clicking below link

All-in-One Global Package Tracking | 17TRACK

2. Shipping Status Overview

Key Information:

• Current Status: Color-coded labels (Green: Shipped, Yellow: In Transit, Red: Delayed).
• Estimated Delivery Date:
  • Dynamically updated every hour (e.g., “Updated: Oct 10, 2024 15:00 GMT+8”).
  • Note: “Dates may change due to customs or weather delays.”

3. Carrier & Customs Details

Shipping Provider:

• Display carrier logo (e.g., DHL/EMS) and tracking number (e.g., 1234567890).
• Link to the official tracking page: “Track on DHL”.

Customs Information (if applicable):

• Customs Hold: Documentation Required Action Needed: Email a copy of your ID to support@sarzi.com.

4. Common Issues & Solutions

• “No Results Found” Error:
  • Check tracking number.
  • Wait 24 hours for tracking activation after shipment.
• Delivery Delays:
  • Check real-time weather alerts impacting logistics hubs.
  • Contact local carrier for last-mile updates.
• Lost Packages:
  • File a claim after 15 days (domestic) or 30 days (international).

5. Proactive Notifications

Subscribe for Updates:

• SMS/Email alerts for key milestones (e.g., “Your package cleared customs!”).
• Delivery day reminders: “Expect your package between 9 AM – 6 PM.”

6. Support & Self-Service Tools

Urgent Assistance:

• Click-to-call buttons: “Contact DHL USA: +1-800-225-5345”.
• Whatsapp Chat: Available during business hours (GMT+8 9:00-20:00).

7. Mobile-Optimized Features

• Save to Calendar: Add delivery dates to Google/Apple Calendar.
• Offline Access: Download PDF tracking summary.

8. Security & Privacy

• Identity verification required for sensitive actions (e.g., rescheduling).
• GDPR-compliant data handling (read our Privacy Policy).